Privacy policy

Last updated: October 22, 2026

This Privacy Policy describes how Anhui Jingzhen International Trade Co., Ltd. (operating the brand and website Krysora Crystals at https://krysoracrystals.com, "we", "us", or "our") collects, uses, protects, and handles your personal information when you visit or make a purchase from our store.

We are deeply committed to safeguarding your privacy and ensuring transparency. By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Purpose of Information Collection

The collection of customer personal information is strictly secondary and necessary solely for the purpose of fulfilling our e-commerce obligations. We do not collect personal information as our primary business activity. We collect and process your personal data exclusively to process orders, facilitate secure payments, arrange parcel shipping, prevent fraud, and provide customer support.

2. Information We Collect

When you interact with our website or place an order, we may collect the following information:

  • Contact Details: Full name, shipping address, billing address, phone number, and email address.
  • Order & Transaction Details: Products purchased, order date, transaction amount, and shipping preferences.
  • Technical & Browsing Data: IP address, device type, browser information, and browsing activity collected via necessary cookies to ensure site functionality.

3. SSL Encryption & Payment Information Security

We place the highest priority on your data security:

  • SSL Technology: Our entire website and checkout process are protected with standard Secure Sockets Layer (SSL) encryption technology. This ensures that all sensitive personal data transmitted between your web browser and our website remains private, encrypted, and secure against unauthorized interception.
  • Payment Card Protection: All credit card and payment transactions are transmitted directly to our secure, certified PCI-DSS (Payment Card Industry Data Security Standard) compliant payment gateways. We do not store, process, or have access to your full credit card numbers, expiration dates, or CVV security codes on our servers.

4. No Sale of Personal Information

We do NOT sell, rent, lease, or trade your personal information, contact information, phone numbers, or email addresses to any third party for commercial or marketing purposes under any circumstances.

5. Commercial Advertising & Consent

We will never use your personal information, submitted photos, testimonials, or media for commercial advertising or promotional campaigns without obtaining your prior explicit and written consent.

6. How We Share Information

We only share necessary personal information with trusted service providers strictly to perform essential business functions on our behalf, including:

  • E-commerce platform hosting (Shopify) to maintain store infrastructure.
  • Payment processors to authorize and settle transactions securely.
  • Logistics carriers and postal services to deliver your packages to your destination.
  • Law enforcement or regulatory authorities only when strictly required by applicable legal obligations or court orders.

7. Applicable Laws & U.S. Privacy Rights (CCPA/CPRA)

Our online store complies with applicable data protection and consumer privacy laws in the United States, our primary destination market, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). As a customer, you have the right to:

  • Know / Access: Request details regarding the categories and specific pieces of personal data we have collected about you.
  • Delete: Request the deletion of your personal data, subject to legal record-keeping requirements (e.g., tax and accounting).
  • Correct: Request correction of inaccurate personal information.
  • Opt-Out of Sale / Sharing: We do not sell or share your personal data for cross-context behavioral advertising.
  • Non-Discrimination: We will not discriminate against you in pricing or service quality for exercising any of your privacy rights.

8. Data Retention

We retain your personal order information only for as long as necessary to fulfill the purposes outlined in this policy, complete warranty and after-sales service, and comply with applicable tax, customs, and commercial record-keeping laws.

9. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about data handling, please contact us:

Store Name: Krysora Crystals
Legal Entity: Anhui Jingzhen International Trade Co., Ltd.
Registered Address: No. 1155, Commercial Unit, Carrefour Times Plaza, Chaoyang Sub-district, Tianjia'an District, Huainan City, Anhui Province, P.R. China
Customer Support Email: support@krysoracrystals.com
Customer Service Phone: +86 17301766318
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (UTC+8)